K-12 Success Manager (Southern California) j

The Talent Search Group  at PiP is seeking a K-12 Success Manager (Southern California) on behalf of our client, an EdTech supporting K-8 literacy with an AI-powered tutoring platform. 

The  Success Manager has practical experience partnering with customers in K-12 education in Southern and Central California. You have strong relationships with district leadership and can onboard new customers and engage in data-driven conversations regarding literacy intervention. This an individual contributor, customer-facing position. 

Essential Functions:

  • Build Trusted Relationships.
  • Manage Accounts to Drive Usage.
  • Product Expertise & Feedback.
  • Use Product Data to Drive Value.
  • Manage and Mitigate Risk .

Must-have Qualifications:

  • Bachelor’s degree, and/or relevant experience.
  • 2+ years of customer success experience in EdTech SaaS 
  • Experience implementing software solutions in EdTech SaaS.
  • Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
  • Preferred: Experience in education administration and/or a start-up organization. 
  • Preferred: Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction.

Benefits:

  • Competitive Salary: base salary range approx  $100K-130K.
  • Medical, dental, and vision benefits.
  • 401(k) with company matching.
  • Flexible time off.
  • Stock option ownership.
  • Cutting-edge work.

Job Category: Sales
Job Type: External
Job Location: US

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