K-12 – Success Manager (New Mexico)

The Talent Search Group  at PIP is seeking a Success Manager (New Mexico) on behalf of our client, an EdTech supporting K-3 literacy with an AI-powered tutoring platform. 

The Success Manager has practical experience partnering with customers in K-12 education in New Mexico. You will build strong relationships with district leadership, onboard new customers, and engage in data-driven conversations regarding literacy intervention. This an individual contributor, customer-facing position. 

Candidates must live in or near the territory.  Travel is up to 50%+ at the busiest times of year.

Qualifications:

• Bachelor’s degree, and/or relevant experience.
• 2+ years of customer success experience  in the Education SaaS industry. 
• Experience implementing software solutions in the Education SaaS industry.
• Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
• Preferred: Experience in education administration and/or a start-up organization. 
• Preferred: Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction.

Benefits:

• Competitive Salary: base salary range approx  $110K-130K.
• Medical, dental, and vision benefits.
• 401(k) with company matching.
• Flexible time off.
• Stock option ownership.
• Cutting-edge work.