Director of Customer Success, K-12 EdTech (US)

Director of Customer Success

Remote US

Keywords: K-12 EdTech leadership team innovation growth optimization collaboration start-up metrics engagement 

Partner in Publishing is working with an EdTech start-up focused on supporting K-12 student safety. We are looking for a Director of Customer Success (K-12 EdTech)  to build and drive the Customer Success team for this fast-growing and exciting company.

The Director of Customer Success brings 

• Deep experience as a team leader in EdTech Customer Success, ideally in K-12 EdTech
• Proven success supporting and driving growth in a high-growth company, ideally a venture-backed start-up
• Creativity in problem-solving; comfort with numbers: data, metrics, forecasting
• Ability to optimize the customer journey in an efficient way to improve engagement and achievement of customer goals and satisfaction 
• Enthusiasm for a fast-paced, innovative, and fun work culture
• Collaboration and communication skills

Remote in the US.

Salary is competitive: base + bonus + equity